Marketing Cloud Next + Agentforce Commerce — 统一营销与商务的力量(练习操作步骤)

《Marketing Cloud Next + Agentforce Commerce — 统一营销与商务的力量》的分步练习操作指南。...

📅 2026/10/2 ✍️ ponybai 🏷️ agentforce, salesforce, marketing, commerce

本文是《Marketing Cloud Next + Agentforce Commerce — 统一营销与商务的力量》的练习操作步骤。阅读原文请见:Marketing Cloud Next + Agentforce Commerce — 统一营销与商务的力量。

1. Enable and Edit the Order Confirmation Email

  1. From the App Launcher, find and select Commerce.
  2. Click the Store tab and select the store name from the dropdown (NTO).
  3. Click Settings, then Messaging, and turn on Order Confirmation Email.
  4. Click Edit.
  5. Edit the Subject Line to: Thank you for ordering adventure!
  6. Drag a Paragraph component to the bottom and type: To thank you for ordering, we're offering 20% off on your next order. Just enter BACKONTRACK. See you on the trail!
  7. Click Save and Back.

2. Create a Regional Order Confirmation Email

  1. Click the Store tab and select NTO.
  2. In the navigation sidebar, click Content Manager and select NTO Managed Content Space.
  3. Click OrderConfirmationEmail, then Clone, and enter the name ConfirmationEmailAlaskaPromo.
  4. In the new email, click Edit.
  5. In Content Builder, change the Paragraph text to: To thank you for ordering from Alaska, use promo code WinterWonderland to save 20% on all winter gear. Stay warm out there!
  6. Click Save, then Publish.
  7. Click Next, select Publish Now, then Publish Now.

3. Create a Flow to Send Each Confirmation Email

  1. From the App Launcher, find and select Marketing.
  2. Click the Flows tab and click New.
  3. Select Automation Event-Triggered Flow and click Create.
  4. Under Start, click Select Event, choose Order Placement Event, and select the NTO store.
  5. Click + and choose the Decision action.
  6. Click + under Default Outcome and choose Send Email Message.
  7. Click + under Outcome of Decision 1 and choose Send Email Message.
  8. Configure Decision 1: Label Alaskan Winter Gear Promo, Outcome Label Shipping Address in AK, Condition All Conditions Are Met (AND), Resource Event > Shipping Address, Operator Contains, Value AK.
  9. Configure the Alaskan email action: Label Send Alaska Winter Gear Promo Email, Select Email → NTO Managed Content Space → ConfirmationEmailAlaskaPromo.
  10. Configure the standard email action: Label Send Standard Confirmation Email, Select Email → OrderConfirmationEmail.
  11. Click Save, enter the flow label and API name, then Activate.

4. Turn Off the Standard Order Confirmation

  1. Click the Store tab and select NTO.
  2. Click Settings, then Messaging.
  3. Turn off Order Confirmation Email.